Protection 1 Prices: What Former Protection One Users Pay

Is Protection 1 still a company?

Not as a separate brand. ADT announced on May 2, 2016 that it had closed the transaction combining it with Protection 1 under funds managed by affiliates of Apollo Global Management. Since then ADT has been moving Protection 1 accounts onto its own systems.

ADT's support center keeps a welcome page for former Protection 1 customers. As of October 2026 it tells them to:

• Register on MyADT. Billing, account details, system tests and the ADT monitoring certificate (for insurance paperwork) are now handled there.
• Stop using the myProtection1 portal and app. ADT asks former customers to discontinue both.
• Update online bill pay. Each migrated account gets a new ADT account number, and payments go to ADT's payment address, not Protection 1's.
• Save ADT's alarm number, (800) 238-2727, so you recognize a call from the monitoring center.

The same page says these accounts are monitored from ADT's six US-based monitoring centers and can use ADT's Alarm Messenger text verification.

What former Protection 1 customers pay now

ADT does not publish a price list for migrated Protection 1 accounts. Your monthly rate is whatever your signed contract says, carried over to ADT billing. To see the rate and the contract end date, register on MyADT and check your account documents; the how to cancel ADT guide walks through where ADT keeps the contract end date.

For context, these are the ADT prices published as of October 2026:

ADT's terms add two location-based charges that can apply to any account: $8 a month where the city requires guard response for alarm verification, and the permit fee plus a one-time $8 processing fee where ADT must obtain your alarm permit.

One published change hits legacy accounts directly. ADT's Protection 1 welcome page says that from 1/14/25, customers with a Quality Service Plan (Protection 1 called it the Extended Service Plan) pay a $59 on-site charge when a technician has to visit. Remote video support stays free for those customers. Our ADT Quality Service Plan guide covers what that plan does and does not include.

What changes when your contract renews

ADT's published residential contract sets the rules that apply once you are on ADT paper. If you cancel during the initial term, you owe 75% of the remaining monthly charges as a contract termination charge. After the initial term, the contract renews in 30-day periods, and ADT's terms state that no termination charge is due if you or ADT cancel during a 30-day renewal period.

That makes the contract end date the most useful number you can find. Past it, you are month to month: you can leave without the 75% charge, ask for a lower rate, or move to a different provider. Inside it, the exit cost is real. For example, at $45.99 a month with 24 months left, 75% of the remaining charges is $827.82 (our arithmetic).

A few practical moves for former Protection 1 customers:

1. Find your end date in MyADT before you negotiate or cancel.
2. Compare your rate to today's published ADT prices in the ADT monitoring cost guide. A legacy rate can sit above or below current offers.
3. Ask for a better rate once you are near or past the end date; our guide to negotiating ADT's price covers what ADT publishes about retention.
4. Consider keeping the hardware. If your panel is in good working order, another monitoring company may be able to take it over; see monitoring an existing alarm system.

If you want to see what other professional monitoring providers would charge for your home, we can fetch quotes through a short questionnaire. The wider market is mapped in home security cost per month.